Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes how SwedishCold.com (“the Website,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our Website, use our services, make a purchase on SwedishCold.com (“the Website”), or otherwise communicate with us (collectively referred to as “the Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, regardless of whether you are a customer, a website visitor, or any other person whose data we have collected in accordance with this Privacy Policy.

By using our services, you consent to the collection, use, and disclosure of your data in accordance with this Privacy Policy. If you do not agree to these terms, please do not use the services.

Changes to This Privacy Policy

We may update this statement to reflect changes in our practices or for legal reasons. Any changes will be posted on our website along with an updated “Last Updated” date.

What data do we collect, and how is it used?

The data you provide to us directly

We may collect the following personal data that you provide to us through our services:

Contact information: Name, address, phone number, and email address.
Order Information: Billing Address, Shipping Address, and Payment Confirmations.
Account information: username, password, and security questions.
Customer Support Information: The information you provide in your messages to us.

The data we collect automatically

We also collect certain data automatically through cookies and similar technologies:

Usage Data: Information about how you interact with our website, including device information, IP address, and network connection.

Data from Third Parties

We may collect information about you from third parties, including payment service providers and partners such as Shopify.

How do we use your personal data?

To provide our products and services, including processing your payments and handling your orders.
To communicate with you, provide customer support, and send you relevant information about your purchases.
For marketing and advertising purposes, by sending you promotional offers and displaying relevant ads based on your interests.
For security and fraud prevention, including the detection and prevention of suspicious activities.

Cookies

We use cookies to improve the user experience and analyze user behavior on our website. You can manage your cookie settings in your browser.

Disclosure of Personal Data

We may share your personal information with the following parties:

Service providers: Such as payment processors and shipping partners.
Marketing Partner: To tailor ads and offers to you.
Affiliates and Partners: To conduct our business operations.
Legal Requirements: To comply with laws or legal requests.

Your Rights and Options

Depending on where you live, you may have the following rights:

Right of Access: To request information about the personal data we have stored about you.
Right to Erasure: To request the erasure of your personal data.
Right to Rectification: The right to request the correction of inaccurate data.
Right to Data Portability: The right to request that your data be transferred to another provider.

You can contact us at any time at contact@swedishcold.se to exercise your rights.

Data on Children

We do not knowingly collect data from children under the age of 16. If you are a parent and suspect that your child has provided us with personal information, please contact us.

Data Security and Storage

We take appropriate measures to protect your data, but we cannot guarantee complete security.

International Users

Please note that your data may be stored and processed outside your country, including in the United States. We use recognized mechanisms for data transfers in accordance with the GDPR.

Contact us

If you have any questions about our Privacy Policy or how we handle your data, please contact us at contact@swedishcold.se.